Privacy Policy

Introduction

At JTicketing.com, we are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your information when you use our website and services.

Information We Collect

We may collect the following types of personal information:

• Personal Details: Name, email address, phone number, and billing address.
• Payment Information: Payment method details for ticket purchases (processed securely by third-party payment providers).
• Account Information: Username, password, and purchase history.
• Technical Data: IP address, browser type, device information, and website usage statistics.

How We Use Your Information

We use your information for the following purposes:

• To process and confirm ticket purchases.
• To send transaction confirmations, event updates, and customer support responses.
• To improve our website experience and personalise content.
• To prevent fraudulent transactions and ensure security.
• To comply with legal requirements and enforce our Terms and Conditions.

Data Sharing & Security

• We do not sell or share your personal data with third parties for marketing purposes.
• Your data is shared only with trusted third-party service providers (e.g., payment processors, event organisers) for necessary transaction processing.
• We implement industry-standard security measures to protect your data from unauthorised access and breaches.

Cookies & Tracking Technologies

• Our website uses cookies to improve functionality, analyse website traffic, and enhance your browsing experience.
• You can manage or disable cookies through your browser settings, but this may affect certain features of our website.

Your Rights & Choices

You have the right to request details about how we process your data.

Data Retention

We retain your personal data only as long as necessary for transaction processing, legal compliance, and security purposes.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of external websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

For any privacy-related inquiries or concerns, please contact our support team via email or our WhatsApp.